To track your order's progress, go to your account and select 'Orders.' There, you can view the status and details of your order.
When placing your order, you'll see a delivery countdown providing an estimated arrival date, typically within 5-6 working days.
No. You have to upload your id and ensure your name matches the name you regiserted with. Our web applciation uses Yoti to check your documents using a library of award-winning document and biometric verifications, trusted data sources, and passive fraud signals.
All deliveries are made Monday to Saturday 8am to 8pm.
To guarantee that medications are delivered only to the intended recipient, we conduct soft identity checks in the background through a company called Yoti. If these initial checks are unsuccessful, you may be required to provide additional information. If after 7 days, your account has not been verified a full refund will be issued and your account will be blocked.
Unfortunately, we do not currently ship outside of the United Kingdom.
Choose the treatment that suits your needs and begin your consultation. We'll ask a few questions about your health and suggest the most suitable options. After you select a treatment, a clinician will review your responses, and your order will be swiftly and discreetly delivered to your doorstep.
As we do not dispense or handle prescribed medications, our policy does not allow for returns. If you have any unused or unwanted medication, you can take it to a local pharmacy for safe disposal.
No existing prescription is required to use our service. If you're eligible for treatment, our clinicians will provide a free private prescription.
Yes, your medical data and order history are kept completely confidential and can only be accessed by our pharmacy staff and prescribers. For more details, please refer to our Privacy Policy.
Instant Meds EU is an established portal for patients without a GP and registered doctors. After an online consultation, a doctor will review your responses and, if suitable, prescribe the necessary medication. Your prescription will then be dispensed by one of our partner pharmacies within the EU and delivered straight to your door.
If your prescriber declines your order, we will will issue you a full refund, which usally takes 5 working days to clear back into your account.
Our online store makes it easy for you to get the treatment you need without leaving your home. Just choose from our Treatments to start your free online consultation with a registered prescriber and complete you order.
With our online ordering system you receive an online consultation with a real registered prescriber, so you can rest assured you’re getting the right treatment for you.
With our online ordering system you receive an online consultation with a real registered prescriber, so you can rest assured you’re getting the right treatment for you.We only sell licensed UK medicines, from regulated UK pharmacies. We deliver your order in discreet packaging, to your door, via a tracked UK courier using a delivery method of your choice.
Once you’ve received your medication, don’t forget to leave us a nice review so others customers can also benefit from our great customer service!
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