Privacy & Cookies Policy
Our Approach to Data Protection
Insant Meds EU ("Company," "we," "us") prioritizes your privacy and data security.
This policy, along with our website terms of use and related documents, explains how we handle the personal information we collect or that you provide. By visiting eumeds.com, you agree to our data practices.
For legal purposes under the Data Protection Act 2018 and the EU GDPR, Instant Prescriber. Our registered office: 369 High Street, West Bromwich, West Midlands, United Kingdom, B70 9QL.
Please be aware that external websites linked from ours may have different privacy policies, which we encourage you to review independently. We are not responsible for third-party content or data collection practices.
Information We Collect
Data You Provide
We collect personal details you submit when filling out forms, corresponding via phone or email, or using website features such as registration, purchasing, surveys, and support requests. This includes:
- Name, address, email, phone number
- Payment details
- Personal descriptions or photos
Sensitive Data
For certain transactions, we may require special category data, such as:
- Medical history
- Genetic and biometric data
- Sexual health and orientation
Data We Automatically Collect
Each website visit logs technical and behavioral details, such as:
- IP address, browser type, and operating system
- Pages viewed, interaction history, and visit duration
- Referral URLs and support inquiries
Third-Party Data
We may receive information from trusted partners like payment providers, analytics services, and advertising networks. Google cookies may track visitor behavior—view Google's privacy policy for details.
Cookie Policy
Cookies help us enhance user experience. By browsing our site, you consent to their use.
Types of Cookies Used:
- Essential Cookies: Enable core functionality, such as secure logins and payments.
- Analytical Cookies: Help us measure traffic and improve site navigation.
- Functional Cookies: Personalize user experience by remembering preferences.
- Targeting Cookies: Track browsing activity to display relevant ads.
You can manage cookie settings in your browser, but disabling them may affect website functionality.
How We Use Your Data
Personal Data Usage
We process your data to:
- Fulfill orders and service requests
- Provide product recommendations and offers
- Notify you about updates and promotions
- Improve website experience using analytics
Sensitive Data Usage
We rely on your explicit consent to process sensitive information for medical diagnosis, treatment, and compliance with healthcare regulations.
Automated Decision-Making
We may use automated systems to tailor recommendations but do not make legal or impactful decisions based solely on automated processing.
Who We Share Your Data With
Internal & Partner Sharing
We share relevant information with internal teams and partner pharmacies for order fulfillment. This includes:
- Doctors for prescription processing
- Pharmacies for medication dispatch
Third-Party Sharing
We may also share data with:
- Advertisers for targeted promotions (without disclosing personal identities)
- Analytics providers for website optimization
- Credit agencies for financial verifications
- Legal authorities if required by law
Data Retention
We store personal data only as long as necessary for its intended purpose. Subscription-related data is kept for the duration of service.
Data Security
Your data is stored on secure servers within the EEA. Payment transactions are encrypted using SSL. While we take extensive security measures, online data transmission is not 100% secure, so any sharing is at your own risk.
Your Rights
- Access & Correction: You may request a copy of your data and correct inaccuracies.
- Deletion: You can ask us to erase your data under certain conditions.
- Portability: Request a structured copy of your data for transfer.
- Marketing Preferences: Opt-out of direct marketing anytime.
- Objections & Restrictions: Challenge data processing in certain cases.
For any privacy-related inquiries, please contact us at support@eumeds.com.
Policy Updates
We may update this policy periodically. Significant changes will be communicated via email or website notifications.
Contact Information
Instant Prescriber
369 High Street, West Bromwich, West Midlands, United Kingdom, B70 9QL
info@instantprescriber.com